Some goodies from Ken Norton and John Cutler, along with some thoughts on privacy by design. I may also fanboy a little for UX Collective, with three different but very interesting posts on the definition of ‘done’, what intuitive really means, and thoughts on effective visual hierarchies.


Three… Two… One… Go. How do you make sure your new PM is successful?.

An oldie, but a goodie (a greatie?).. Ken Norton’s thoughts on onboarding a new Product Manager. I’ve been thinking a lot lately about this post, reading it with the question, “how should a new PM behave when they start a new role?”

Prioritizing “Non-Feature” Work and Continuous Improvement.

Another [slightly] oldie, but a goodie (another greatie?).. John Cutler’s thoughts on dealing with continuous improvement and tech/product debt. This is something we do a lot of, but it always feels somewhat frustrating and too little. We’re exploring ways to improve the way that we work, and John’s thoughts are a great perspective if you’re doing something similar.

The Seven Foundational Principles.

Privacy by Design advances the view that the future of privacy cannot be assured solely by compliance with regulatory frameworks; rather, privacy assurance must ideally become an organization’s default mode of operation.

Agile Won’t Get You to Done: Here Are Four Ways to Fix That.

What “intuitive” really means.

The fundamentals behind visual hierarchy.

It turns out that this week I’ve been a bit of a fanboy for posts over on the UX Collective blog. Of all the things I read, these three stood out as being particularly worth recommending. Enjoy!

Media and Social

Congratulations to @FastCoDesign for one of the most egregious examples of mobile cruft I’ve ever seen. It’s actually impressive how bad this is: the initial page load manages to display zero actual content— 🦪 (@fredbenenson) May 11, 2019

In terms of Daniel Kahneman’s fast ‘System 1’ and slow ‘System 2’ thinking, what Toyota, and Toyota Kata, is trying to do is have people deliberately practice (in Sys 2) some fundamental scientific-thinking patterns, so that those patterns become more habitual (move into Sys1).— Mike Rother (@RealMikeRother) May 9, 2019